Introduction
This Privacy Policy explains how we collect, use, and protect your personal data when you visit and shop at our website. We are committed to ensuring your privacy and compliance with the General Data Protection Regulation (GDPR) and applicable Greek and EU laws.
Data We Collect
We may collect the following types of personal data:
- Contact details (name, email, phone number, billing and shipping address)
- Order details and payment information (processed securely by third-party payment providers; we do not store card details)
- Account login information if you create an account
- Technical data (IP address, browser type, device information, cookies)
- Communication history when you contact us
How We Use Your Data
We process your personal data for purposes such as:
- Processing and delivering your orders
- Providing customer support
- Managing your account
- Sending service-related communications (e.g. order updates)
- Marketing communication (only with your consent)
- Improving our website and user experience
- Complying with legal obligations
Legal Basis for Processing
We process your data under the following legal grounds:
- Contractual necessity (order fulfillment, account management)
- Legal obligation (tax, accounting, regulatory compliance)
- Legitimate interest (fraud prevention, website improvement)
- Consent (marketing communications, cookies)
Data Sharing
We do not sell your data. We may share personal data with:
- Payment service providers
- Shipping and courier companies
- IT and hosting service providers
- Authorities when legally required
Data Retention
We retain your data only as long as necessary for the purposes collected:
- Order and billing data: kept for up to 7 years (legal requirement)
- Account information: kept until you delete your account
- Marketing data: kept until you withdraw consent
Your Rights
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Data portability (receive a copy of your data)
- File a complaint with the Hellenic Data Protection Authority (HDPA)
To exercise your rights, contact us at contact@olon.care.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or business practices. Updates will be published on this page with the revision date.
Contact
For any questions about this Privacy Policy or how your data is handled, contact us at:
Olon Single Member P.C.
23 Ionias Str., 73136, Chania, Crete, Greece
Email: contact@olon.care
